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Privacy Policy

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This policy explains how I process and protect the personal information of all individuals who interact with Welcome Tax Australia through this website, my contact channels, and management tools.

In accordance with EU Regulation 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD), Sara Malo Copete, hereinafter referred to as Welcome Tax Australia, informs you that by accepting this Privacy Policy, you provide your express, informed, free, and unequivocal consent for the data you provide to be processed under the technical and organizational security measures required by law.

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Data Controller

  • Legal Entity: Alberia Consulting S.L.

  • VAT Number: B88661236

  • Trade Name: Welcome Tax Australia

  • Registered Address: Calle Castillo de Utrera, 51, Alcalá de Guadaíra, Seville, 41500, Spain

  • Email: info@welcometaxaustralia.com

  • Business Activity: Tax advisory services for temporary residents in Australia

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Personal Data Collected

Depending on how you contact me, I may collect:

  • Identification data: Name, surname, DNI or passport.

  • Contact data: Postal address, email, phone number, or instant messaging username.

  • Contractual data: Services contracted, invoicing, payments.

  • Browsing data: IP address, browser type, pages visited.

  • Data from third-party services: Appointment bookings via Calendly and communications through WhatsApp.

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Legal Basis for Processing

  • Performance of a contract: To provide the service you have contracted.

  • Consent: When you contact me, book an appointment, or subscribe to receive information.

  • Legitimate interest: To prevent abuse and ensure the security of my services.

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Purpose of Processing

We use your data to:

  • Manage and respond to inquiries sent by email, WhatsApp, or the contact form.

  • Organize appointments and meetings via Calendly.

  • Provide and invoice the services contracted.

  • Keep you informed about updates or relevant changes to the service.

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Data Retention Period

  • Clients: As long as our contractual relationship lasts and up to 6 years for tax obligations.

  • Contacts and potential clients: Up to 2 years from the last contact.

  • Subscription or commercial interest data: Until you request to unsubscribe.

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Your Rights

You can exercise your rights of access, rectification, erasure, objection, restriction, and portability at any time by writing to: info@welcometaxaustralia.com.

If you are not satisfied with the response, you may contact the Spanish Data Protection Agency (AEPD): www.aepd.es.

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Data Security

I apply technical and organizational measures to protect your data, including SSL encryption on this website. However, no system is 100% infallible. If I detect a security breach, I will notify you as soon as possible.​

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Recipients of Data

To provide my services, I use providers that comply with current regulations:

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Accuracy of Data

You are responsible for the accuracy of the data you provide. If anything changes or is incorrect, please notify me so I can update it.​

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Changes to This Policy

This Privacy Policy may be updated to adapt to legal changes or to the way I provide my services. The date of the last revision will always appear at the end of this document.​

 

WhatsApp Business API Communications
Welcome Tax Australia uses the WhatsApp Business API, provided by Meta Platforms, Inc., to manage communications with clients through automated and personalised messaging.


Data processed
As part of this service, we may process the following data:

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  • User’s phone number.

  • WhatsApp profile name.

  • Content of the messages exchanged with our service.

  • Information necessary to manage the user’s enquiry, appointment or requested service.


Purpose and legal basis
The data is used exclusively to respond to user enquiries, manage service-related communications, send appointment reminders and provide information necessary for the requested service.
The legal basis for this processing is the user’s consent, given when the user voluntarily starts a conversation via WhatsApp, provides their phone number, or expressly agrees to receive communications through this channel.


Opt-out
The user may stop receiving WhatsApp messages at any time by replying with the word STOP or by contacting us at info@welcometaxaustralia.com
The request will be processed within a maximum period of 48 hours.


Technology provider
Data processed through WhatsApp may be accessible to Meta Platforms, Inc. and/or companies within the Meta group, acting as the technology provider of the service, in accordance with their own applicable policies and terms.
You can consult WhatsApp’s Privacy Policy here:
https://www.whatsapp.com/legal/privacy-policy


No other data transfers to third parties are made unless required by law or necessary for the proper provision of the service.

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​Last updated: June 5, 2026

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