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Step-by-Step Guide: Set Up Your MyGov Account and Link It to the ATO

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Updated: August 6, 2025

Doing your Tax Return in Australia for the first time?

The first thing you need is to create your account at my.gov.au and link it to the ATO (Australian Taxation Office).
It’s a fairly simple process, but it does require following a few steps. Don’t worry — here’s a step-by-step guide to help you through it 👇

 

Step 1: Create your MyGov account

  1. Go to the official website: my.gov.au

  2. Register with your personal details: full name, email, and phone number.

  3. Once your account is active, log in to continue

Paso 2: Solicita tu Linking Code

Para conectar tu cuenta con la ATO, vas a necesitar un Linking Code.
Este código se solicita por teléfono y solo es válido durante 24 horas, así que ten todo preparado antes de llamar.

 

📞 ATO phone numbers from within Australia:

  • General enquiries: 13 28 61

  • With interpreter service (Spanish or other languages): 13 14 50

🌍 Calling from outside Australia?

  • Dial: +61 3 9268 8332

🕐 Opening hours:

  • Monday to Friday: 8:00 AM – 8:00 PM

  • Saturdays: 10:00 AM – 4:00 PM
    (Note: waiting times can be long, especially during peak hours.)

If you are a foreigner and cannot do it online, you must call the ATO to have them do it for you. ☎️

🔹 Tell them: "I need a linking code to connect my myGov account with the ATO."
🔹 Verify your identity by answering security questions.

 They’ll ask you for:

  • TFN (Tax File Number)

  • Full name

  • Date of birth

  • Bank where you received payments

  • Superannuation (retirement fund)

  • Photo ID (passport or driver’s license)

  • Phone number

  • Address in Australia

  • Last employer you worked for in the past 12 months

Step 3: Link your account to the ATO

Once you’ve received your Linking Code:

  • Log in to your MyGov account.

  • Select “Link a service” and choose ATO.

  • Enter the Linking Code you were given over the phone.

Useful tips

  • Call with time ⏳: It’s normal to wait at least 20 minutes.

  • Have your info ready 🧾: Payslips, address, TFN...

  • Write down your Linking Code ✍️: You only have 24 hours to use it.

 

Have questions about the process?


📲 Send us a message — we’ll guide you step by step!

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